Have You Taken Out A Loan In The Last 10 Years?
To get your PPI claim started, the first thing you’ll need to do is to complete a PPI claim form.
You don’t need to worry about writing letters or going to the Financial Ombudsman Service (FOS) just yet. That’s only necessary if your bank rejects your initial claim. You can download your PPI claim form using the link below. This is the official claim form provided by the Financial Ombudsman Service (FOS).
Simply hover over the link and right-click your mouse, and then choose ‘Save Target As’ or ‘Save Link As’ or ‘Download Linked File As’ (depending on which browser you use).
If you’re unsure whether you’re eligible to claim for mis-sold PPI, you can get more information about eligibility in the PPI Claims Help Guide.
Most of the form is self explanatory as to the information required. Two areas where some people struggle is on questions A4 and C1, which both ask for account numbers.
Question A4 on the PPI claim form asks for the policy number of the payment protection insurance itself:
And question C1 asks for the policy number of the finance agreement the PPI is attached to:
Lost or forgotten account numbers is quite common when claiming PPI, so what can you do if it has happened to you? That mostly depends on how you claim PPI, i.e. by yourself or with the help of a PPI claim company like us.
If you’ll be claiming by yourself and you’ve lost or forgotten your account numbers and/or paperwork, you’ll need to run a credit check on yourself. The two services we recommend are Credit Expert by Experian or Noddle. Credit Expert has a free trial period, after which it’s a paid service, while Noddle is free all the time.
Simply sign up, run the credit check to get a report detailing all your finances over the years. Then go through the report carefully, looking for all instances of PPI. And remember: PPI often goes by other names so be sure to go through your report carefully rather than skimming through looking only for ‘PPI’.
For some people, there are many advantages to having a company like us handle their PPI claim for them. In addition to us completing the majority of your PPI claim form for you (you’ll still need to sign it though), another key advantage is the special agreement we have with many of the main banks and lenders whereby we can get your claim started without account numbers.
How does it work?
There are two types of agreements we have in place, depending on the bank in question:
The first agreement we now have means that we simply submit your name and previous address history, which your bank will put into their system and pull up your entire finance history with them. In many instances, the bank will also use that information to check with their sister companies that fall under the same umbrella too.
For some banks, the arrangement is slightly different in that they need one account number from you, but it can be for any account you have with them. For example, you can submit the account number from your current account and that will allow your bank to run a check and pull up every type of loan, credit card, mortgage or other finance agreement you may have ever had with them or any of their sister companies.
Unfortunately, as silly as we know this sounds, we can’t list which banks we have these agreements with or which banks need one account number versus which banks need only your name and address history. Part of the agreement was that we couldn’t put this information on our website.
However, we can tell you which banks it applies to if you contact us, either through the short form above or by calling in on our freephone number (0800 031 6078). Don’t worry, it’s not a cunning trick to get you to hand your claim over to us. You’re free to call in and get that information, along with answers to any questions you may have, all without pressure or obligation to pursue your claim with us if you decide not to.
Other than a pen and all the relevant information needed for completing your PPI claim form, the other important thing you’ll need is some undisturbed time.
The PPI claim form is eleven pages long and asks for information that you may well have forgotten. As with most things in life of this nature, it’s much easier and far less stressful to complete the job in a quiet space without any disturbances. Not always easy in today’s world!
If you get stuck filling in your PPI claim form, feel free to give us a call and we’ll do our best to help you out. The freephone number you can get us on is 0800 840 7294.
If you want to get an idea of how much you are likely owed from mis-sold PPI, the PPI Calculator article walks you through the process of calculating your PPI refund amount.